Three Strikes and Out
All work is contracted directly between the end customer and the flat pack assembler you choose and independent of this website.
The assemblers listed on this site are self-employed and have been interviewed, before we present their details on this site. This is merely a suitability check, before we promote their services on this website and in no way offers a guarantee of the quality of their work. For further details please see
How to become an assembler
In the unlikely event you have a problem with service which you find unacceptable and you wish to make a complaint about any of the assemblers listed on this website, please use the form below.
Our policy towards this is as follows:-
- We operate a 3 strikes and out policy, which means if 3 independent complaints are made about the quality of an assemblers work within a six month period then their details will be removed from the site.
- This is the simplest and fairest approach to ensuring an isolated disagreement does not affect all of an assemblers work, yet allows repeated poor performance to be identified swiftly.
We want to be in a position to refer people with flat pack problems to suitable third parties that can help them. However, we are not in a position to monitor and assess on a continual basis their performance, and believe that the above policy provides an adequate mechanism to maintain a level of quality amongst the assembly services listed.
If you wish to seek redress regarding the work done by an assembler and cannot reach a satisfactory solution directly with the assembler in question, please take the matter up with your local Trading Standards.
Flat Pack Blog
Sunday, February 6th, 2011
Whether it is a bunk bed or loft bed, it is important to heed the warnings on the instructions. If you do not attach the slats properly to the upper bunk your child can suffer serious injury. The following two things have been identified:-
- The slats must all be fastened down on the top or raised bunk. On a normal bed the slats are often strung together and fastened down at six anchor point. If the slats fall through the bed you only have 12 inches to fall so no issue. If you are on the top bunk, such a fall could cause a serious injury, especially considering the way the slats might move and trap an unlucky child.
- Slat must be placed right up to the head and foot boards on the upper bunk. Again an unlucky child could slip and get trapped in a seriously uncomfortable or fatal position.
The chances of these two things happening are increased during play and therefore it is imperative that bunk beds and loft beds are assembled correctly.
