I would like to aquire a further hanging rail and fittings for a two door mirror Rauch sliderobe wardrobe. can u help ?

You can try Rauch or check with your local independent furniture stores or Bensons. Any of these might be able to help. The actual rail is not that unusual so you could also try other places such as B&Q, Ironmongery Direct, Screfix etc.

I purchased a kingston merchant chest of drawers from Focus as they were closing down. I started putting them together but i am short of one side panel on the drawer. Is there anywhere i can get a hold of this part to complete the chest?

Hi Alan,

I very much doubt it. This item was probably sold as seen as well. You’ll either have to make do or just cut a peice of wood to size and attach it as best you can. For the effort required to do this properly you could probably buy a new unit?

Sorry,

Edwin.

Hi, i’m putting together a John Lewis corner unit, (tvilum-scanbirk 65010) and 8 of the drill holes are too small to take the screws that are provided. All of the other pieces are matched up and accounted for so the only option I can see is to make the holes wider myself using a drill. Or could the instructions be wrong? Either way its not something I really want to have to do - any advice gratefully accepted.
Thanks

Hi Phil,

I have never come across this type of problem with John Lewis furniture.

You have probably used the wrong screws elsewhere and therefore are left with screws that are too big for these holes. I would double check the quantities used in early steps against the inventory to see where you have done it. The screws you could have misused might not be holding other parts correctly so double check.

You can drill the holes wider if you are carefuly but this shouldn’t necessary and I am sure you have made a mistake earleir in yur assembly.

Edwin.

Have purchased a lima bedroom suite overbed unit and no instructions with unit. Please advise of any downloads of assembly instructions

More than likely this is a Rauch wadrobe, contact their UK sales office. Failing that these are sold by Harveys/Bensons and they might be able to help.

How do you entirely remove/pull out a Homebase drawer after it has been assembled/inserted in the chest?

Hi John,

There are two screws on the inside of each drawer. These need to be unscrewed before you can remove the drawer form the runners. There is another type which has clips underneath but the first suggestion is mostly likely what you have.

Edwin.

hi do you have any tips on how to repair wardrobes where someone has lifted them by the side panel and the metal peg that screws into the side panel (and then is has the circular cross head lock on the other end in the shelf or base) has been ripped from the hole taking some of the surrounding wood with it so the hole is now to big and the side panel just pulls away?

Hi Gary,

Firstly, you might need to strengthen the joint. If the damage is at the base, this will probably mean removing the contents and the doors, before tipping the wardrobe onto its front. This will give you access to the base where you can secure one or more small L brackets or plastic blocks. Once this is done you can stand the wardrobe up again. If it is at the top then you will need to effect a similar repair discretely.

If you have any of the damaged wood particles, I would use some PVA wood glue and push these into position around the hole. This will take around 24 hours to dry. You should be able to push these pieces back and cover the hole to some extent. Use a reasonable amount of glue to ensure it is solid and wipe away any excess.

To tidy up the visual aspect. Nip into yuor local Tool Station who supply wax touch up crayons in a variety of finishes they are likely to have a pack which will match. These cost about £3-£5 each so are not expensive and will cover up the mess nicely.

Edwin

i PURCHASED DRAWERS FROM YOU AND THE RUNNERS BROKE i ORDERED NEW RUNNERS BUT THEY DIDN’T COME WITH THE GRUB SCREWS TO FIX THEM TO THE SIDE OF THE DRAW. SIZE IS 9MM LONG 4MM WIDE CAN YOU HELP AT ALL. I NEED 8 ALTOGETHER.

No you didn’t. I don’t sell furniture!

My son is in a furnished flat. He has “lost” the back of three wardrobe drawers. This is the type of drawer that you describe elsewhere as: “back and sides come as one piece with each side hinged using the plastic laminate finish.” Do you know if it is possible to buy replacements?  We do not know where the wardrope came from. BTW there is a groove cut into the three sides for the drawer base to slide into.

Hi Paul,
They are from Argos/Homemade (it’s the same company).  Go on the Argos website and find their spares hotline. They should be able to help you.

NB: there will be a cheap chest of drawers they do with the same  drawers in the same size. If Argos can’t help you, buying a new of these might get you the right drawer backs?

Edwin Cooke

Thank you very much for this suggestion. Unfortunately, neither Argos or Homebase wanted to know without the furniture part number. I ended up getting some board cut to size for the drawer end. I could not manage the groove in this but resorted to corner fixings and glue. So far so good.

Thanks again,.

Paul

We need to remove the doors so we can move the wardrobes to get carpet fitted - although we have the instructions - and can get the outer door off the top runners - we cant seem to get them off the bottom at the same time. Ive slid the two grey ’square shaped’ blocks which sit on the top of one door towards the back and the other ‘clip’ on the inside top of the other door which I understand release the doors but its not working.  Any help gratefully received.

Hi Lesley,

In order to do this you may need to remove some of the Komplement fittings you might have, such as drawers near the bottom of the unit. Most of these clip out quite easily.

You will need to create some space in one of the widest units so you can climb inside. You can then unscrew the lower guides off the outer door.

If you do not fancy doing this, you can still do it by creating the space (as indicated above), and then leaning inside to unscrew the first lower guide nearest to you.

In order to access the other lower guide, you will need to create some space on the opposite side of the wardrobe, then simply slide the door back and repeat, taking care to hold the outer door away from the inner door so you do not scratch it.

Once you have removed the two lower guides, you can then easily lift the door off. Be especially careful not to catch the inner door with the upper runners when you remove the outer door.

I hope this helps. If you still have difficulty you can give me a call to discuss or let me know where you are and I can get someone to help.

Edwin

We have some John Lewis Bunk Beds (it looks very like the Ashton, only it’s pine), & have just moved house, and all the dowels and screws that were taped to the beds have gone missing. Any suggestions?? Do you know anywhere we can buy their special screws?! Thanks.

Hi Emma,

I cannot reply as you have not left an email address and I am not calling an international telephone number.

Most of the fixtures will be available from wholesalers, however first you should contact John Lewis Customers Services as I am sure they will do their utmost to assist you in supplying them. If they cannot help, try to obtain a copy of the instructions on a PDF and I will see what I can do.

Edwin.